Question 1
One way for a nursing assistant to make a positive first impression on a new resident is to
- A. Place his personal items where the NA thinks they look best
- B. Get the admission process completed as quickly as possible
- C. Allow the resident to introduce himself to everyone in the facility
- D. Prepare his room before his arrival so that he feels expected and welcome
Show answer and rationale
Correct answer: D — Prepare his room before his arrival so that he feels expected and welcome
The correct answer is D: Prepare his room before his arrival so that he feels expected and welcome. This is the best choice because it demonstrates a proactive and thoughtful approach to welcoming the new resident. By preparing the room in advance, the nursing assistant shows consideration and care for the resident's comfort and well-being. This action helps create a positive first impression by making the resident feel valued and welcomed. Incorrect choices: A: Placing personal items where the NA thinks they look best may not align with the resident's preferences and could make the resident feel uncomfortable. B: Completing the admission process quickly may prioritize efficiency over the resident's emotional needs, potentially leading to a rushed and impersonal interaction. C: Allowing the resident to introduce himself to everyone in the facility puts the burden of initiating social interactions on the resident, which may not be ideal for someone new and unfamiliar with the environment.