How Nursier handles your information

Privacy Policy

Nursier (“we,” “us,” “our”) operates a public marketing site at www.nursier.com and a study hub at app.nursier.com (together, the “Services”). Practice tests, question banks, progress, and checkout live in the study hub. These marketing pages explain exams and company rules. By using either property, you agree to this policy. If you do not agree, do not use the Services.

If you access the Services from outside the country where we operate, your information may be processed in the United States or other countries where we or our service providers operate. Privacy laws there may differ from those where you live.

1. Who we are

Nursier provides independent nursing exam-prep practice: question banks, explanations, timed sets, missed-question review, and related study tools for ATI TEAS 7, HESI A2, NCLEX-RN, NCLEX-PN, ATI RN, HESI RN, ATI LPN, HESI LPN, and nursing book questions. We do not issue licenses, academic credit, or official exam scores.

Nursier is not affiliated with, endorsed by, or sponsored by NCSBN, ATI, Elsevier, Pearson VUE, or any state board of nursing unless a specific page says otherwise.

Privacy questions: [email protected] with the subject “Privacy Request.” Account help: [email protected].

2. Personal information we collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you (“personal information”). What we collect depends on how you use the Services.

2.1 Information you provide

• Account and profile. Email address, hashed password, name or display name if you add one, and optional profile details you choose to save in the study hub.
• Authentication. Email one-time codes when you sign in that way. If you use Google sign-in, we receive the name and email Google shares with us after you authorize it.
• Payment and billing. Plan selection, billing email, and transaction history. Full card numbers and bank details are collected and processed by our payment processor. We do not store full card numbers on Nursier servers.
• Study activity. Practice answers, scores, progress, bookmarks, notes, missed items, flags, ratings, and settings so you can resume a set.
• Communications. Messages you send through the contact form, to [email protected] or [email protected], or in other support mail, including your name, email, topic, exam, and message.
• Marketing preferences. Whether you asked for product email, and whether you later unsubscribed.

2.2 Information collected automatically

• Device and technical data. IP address, browser type and version, operating system, device type, language, and referring URL.
• Usage data. Pages viewed, features used, session length, search queries on our pages, error logs, and performance metrics.
• Location. Approximate location inferred from IP (city or region). We do not collect precise GPS unless a future feature asks and you grant it.
• Cookies and similar tools. See section 6.

2.3 Information from others

• Sign-in providers. Name and email from Google or another identity provider you authorize.
• Payment processors. Payment status, limited card metadata (last four digits, brand), and fraud-prevention signals.
• Analytics partners. Aggregated or pseudonymous usage data, if analytics are enabled, to measure and improve the Services.
• Schools or groups. If an instructor or school writes about a cohort, they may share names or emails needed to set up access. They must have a right to share that information.

3. How we use personal information

1. Provide the Services. Create and run your account, deliver practice and explanations, save progress, process subscriptions, and keep you signed in across the marketing site and study hub where that is part of the product.
2. Improve the Services. Study usage, fix bugs, test features, and improve content maps on www.nursier.com.
3. Communicate. Send sign-in codes, password resets, receipts, and support replies. Where permitted, send product email about Nursier.
4. Personalize. Remember preferences and point you at the exam path you chose.
5. Security. Detect abuse, enforce the terms of service, protect students and the platform, and investigate fraud.
6. Legal duties. Comply with law, respond to lawful requests, keep tax and accounting records, and establish or defend claims.
7. De-identified data. Build statistics that do not identify you, such as which exam pages are used most.

We do not sell your personal information for money. We do not use student study answers or rationales to train unrelated public models for sale.

4. Legal bases for processing

Where a law requires a legal basis, we process personal information on: (a) your consent, where required (for example certain cookies or marketing email); (b) the contract to provide the Services you asked for; (c) our legitimate interests in security, analytics, and product improvement, balanced against your rights; and (d) compliance with law.

5. How we share personal information

We share personal information only as described here:

• Service providers. Vendors who host the site, send email, process payments, log errors, provide analytics, or help with security. They may use the data only for the work we hire them to do.
• Affiliates. Companies under common ownership with Nursier, if any, subject to this policy.
• Business transfers. If Nursier is merged, financed, reorganized, or sold, information may transfer with the business under this policy or a successor notice.
• Legal and safety. When we believe disclosure is required by law, legal process, or a government request, or to protect students, Nursier, or others from harm or abuse.
• With your direction. When you ask us to share information, or you connect a third-party sign-in.

5.1 “Sale” and “sharing” under California law

Under the California Consumer Privacy Act as amended by the CPRA, “sale” and “sharing” can include disclosing personal information for cross-context behavioral advertising even if no money changes hands. We do not sell personal information for money. We may use analytics or advertising technologies that California law could treat as “sharing.” California residents may opt out as described in section 10.

6. Cookies, pixels, and similar technologies

We and our vendors may use cookies, local storage, and similar tools to:

• Keep you signed in and remember basic settings;
• Measure traffic and usage if analytics are enabled;
• Protect against fraud and abuse; and
• Deliver relevant content where permitted.

You can control cookies in your browser. Blocking some cookies can limit sign-in or other functions. Where the law requires consent before non-essential cookies, we will ask. Browsers may send a Do Not Track signal. We treat a Global Privacy Control (GPC) signal as an opt-out of sale or sharing for targeted advertising where the law requires that. We do not currently treat a generic Do Not Track signal as a separate instruction beyond the cookie and logging practices on this page.

7. How long we keep information

We keep personal information as long as reasonably needed for the purposes in this policy, including running the Services, meeting legal duties, resolving disputes, and enforcing agreements. Periods vary:

• Account data. While the account is open and for a reasonable period after you close it.
• Study history. While the account is open so you can resume practice, unless you delete the account or ask us to delete that history.
• Payment records. As required for tax, accounting, and financial rules (often up to seven years where those rules apply).
• Support mail. Long enough to reply and for a reasonable record of the conversation.
• Marketing logs. According to opt-out rules and our internal schedule.

8. Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including HTTPS in transit, hashed passwords in the study hub, access limits, and monitoring for abuse. No method of transmission or storage is perfectly secure. You are responsible for keeping your password and sign-in codes private. Write [email protected] at once if you think someone used your account without permission.

9. Children

Nursier is built for nursing students and working nurses. The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child under 13 gave us data, write [email protected] and we will delete it. Users 13 to 17 should use the Services only with parent or guardian consent where state law requires it. See eligibility in the terms of service.

10. Your privacy rights

Depending on where you live, you may have rights in your personal information. We honor applicable privacy laws, including U.S. state laws and, where they apply, laws in other regions.

10.1 Rights that may apply

• Know / access. Ask whether we process your personal information and receive a copy of certain information we hold.
• Delete. Ask us to delete personal information we collected from you, subject to legal exceptions (for example payment records we must keep).
• Correct. Ask us to fix inaccurate personal information.
• Portability. Receive a copy of certain information in a portable format where that is technically feasible.
• Opt out of sale / sharing. Direct us not to “sell” or “share” personal information for cross-context behavioral advertising, where that law applies.
• Limit sensitive information. Where California law applies, limit certain uses of sensitive personal information.
• Non-discrimination. We will not deny service, charge a different price, or reduce quality because you exercised a privacy right.
• Appeal. Residents of some states may appeal if we deny a privacy request.
• European and similar rights. If those laws apply, you may also object to certain processing, restrict processing, and withdraw consent where processing was based on consent. You may have the right to complain to a supervisory authority.

10.2 Deleting your account

You may delete study-hub profile data from account settings where that control exists. You may also request account deletion by emailing [email protected] from the address on the account with the subject “Delete My Account.” We will deactivate access, end active sessions, and delete or anonymize profile information such as name and email, subject to the retention limits in section 7. Study activity tied to the account is removed or disassociated as part of that process. Deletion is permanent.

10.3 How to submit a privacy request

For access, correction, deletion, portability, opt-out, or appeal, email [email protected] with the subject “Privacy Request.” Include your name, the email on the account, and the right you want to use. California residents may use the subject “California privacy request.” We will verify that you control the account before we fulfill the request. You may use an authorized agent where the law allows it. We aim to respond within 45 days, or sooner if a state law requires a shorter time.

11. Marketing email

If you receive promotional email from Nursier, you may unsubscribe with the link in the message or by writing [email protected]. We may still send transactional mail about your account, security, or a purchase.

12. Other websites and services

We link to official exam sites (ATI, Elsevier Evolve, NCSBN, Pearson VUE, and others) and may use third-party sign-in or payment tools. Those services have their own privacy policies. We are not responsible for their practices. Read them before you give them information.

13. International visitors and transfers

Nursier may process and store personal information in the United States and in other countries where we or our vendors operate. Those places may not offer the same data-protection rules as your home country. If you use Nursier from outside the United States, you understand that transfer. Where the law requires additional safeguards for a transfer, we use them.

14. Changes to this policy

We may update this policy. We will post the new version on this page and change the “Last updated” date. For material changes we will give extra notice where the law requires it (for example email or a notice in the study hub). Continued use after the effective date means you accept the updated policy. If you do not agree, stop using the Services and ask us to close the account.

15. Contact

Privacy questions and requests: [email protected]. Account and billing: [email protected]. Also see our contact page, terms of service, and refund policy.